About this course
This gree course is designed for Dental Care Professionals to enhance their skills in effective practice management, with a special focus on regulations, best practices, and the challenges of managing within a Dental Corporate.
This course explores the role of a dental practice manager, focusing on key areas such as financial management, budgeting, staff leadership, and patient relations.
By exploring the intricacies of healthcare regulations, financial planning, and effective marketing strategies, this course empowers dental practice managers with the necessary tools to lead their practices successfully.
Target Audience: Practice Managers, Practice Owners, and other Dental Care Professionals in management roles.
CPD Time: 1 hour (1 CPD Credit)
Customer feedback on this course
- Thorough understanding of the role of a practice manager in the UK.
- Insightful tips on management and budgeting.
- Really useful, enjoyed it.
- Enhanced skills in marketing and reputation management for dental practices.
Assessment: 12 MCQs. Pass mark 75%. more…
On passing the assessment you will immediately receive a GDC-recognised CPD Certificate.
Aim:
To enhance the knowledge and skills of Dental Care Professionals in effective practice management, for individual and corporate-owned practices.
Course objectives:
• Understand the integral role of a dental practice manager in the UK.
• Gain insights into effective financial management and budgeting in a dental practice.
Anticipated learning outcomes:
The learner will:
• Identify key responsibilities and challenges faced by dental practice managers in the UK.
• Apply knowledge of UK healthcare regulations in practice management.
• Demonstrate understanding of financial planning, budgeting, and revenue management in a dental setting.
• Implement effective staff management and leadership strategies.
• Develop skills in marketing, patient relations, and reputation management for dental practices.
GDC Development Outcomes: B
Learning content:
Introduction to Practice Management | Key Responsibilities | Finance and Budgeting | Staff Management | Marketing and Patient Relations | Marketing Strategy Template | Legal and Ethical | Managing for a Corporate Body | Balancing Profit with Ethics | Course Completion
View full course description
The Practice Manager's Role
Course Description
Introduction to Practice Management
This section introduces the key aspects of managing a dental practice, including overseeing operations, ensuring regulatory compliance, and maintaining high standards of patient care. Practice managers act as the link between clinical and non-clinical functions to ensure a smooth workflow.
Key Responsibilities
This section outlines the core responsibilities of a practice manager, including staff management, financial oversight, regulatory compliance, and patient relationship management. These are essential for the efficient running of a dental practice.
Finance and Budgeting
Effective financial management is a cornerstone of practice success. This section covers budgeting, financial planning, revenue management, and cost control, helping managers ensure the financial health and sustainability of the practice.
Staff Management
Managing a dental team involves recruitment, training, performance management, and leadership. This section looks at how to build a motivated team that delivers high-quality care while maintaining a positive work environment.
Marketing and Patient Relations
Successful practice management includes creating and executing marketing strategies to attract and retain patients. This section highlights patient engagement, brand development, and the use of digital marketing to enhance the practice's reputation.
Marketing Strategy Template
A structured template for creating a dental practice marketing strategy. This includes market analysis, branding, marketing objectives, and plans for both traditional and digital marketing channels.
Legal and Ethical
This section covers the legal and ethical responsibilities of a practice manager, including compliance with UK healthcare regulations, patient confidentiality, and professional conduct. Ethical leadership and maintaining high standards of care are emphasised.
Managing for a Corporate Body
Managing a dental practice within a corporate structure presents unique challenges. This section covers balancing corporate goals with patient care, streamlining processes, and ensuring compliance with corporate policies while maintaining quality.
Balancing Profit with Ethics
This section discusses the challenges of aligning corporate profitability with ethical obligations in patient care. Strategies include transparent pricing, patient-centric approaches, and balancing business needs with regulatory compliance.
Course Completion
Participants will complete a feedback survey, take a multiple-choice exam, and receive a GDC-compliant CPD certificate. The course equips practice managers with the tools to lead effectively, maintain financial health, and ensure high standards of patient care.
You can copy and adapt this example PDP entry for your own needs and circumstances. The format complies with GDC guidance on PDP structure.
| PDP Learning or Maintenance need |
| Enhancing skills in dental practice management |
| How does this relate to my field of practice? |
| Very important for effective management and leadership in a dental practice. |
| Which development outcome(s) does it link to? |
| B |
| What benefit will this have to my work? |
| Improved management skills, enhanced financial planning, effective staff leadership, and better patient engagement. |
| How will I meet this learning or maintenance need? |
| Take the Verified Learning course "The Practice Manager's Role". |
| When will I complete this by? |
Note: After copying and adapting the suggested PDP entry, remember to reflect, plan, act, and evaluate for every CPD activity you undertake.